Advantage Credit Staff

Company Contact Info

32065 Castle Court, Suite 300,
Evergreen, Colorado 80439

Main Phone:
303.670.7993

Credit Verification
Hours of Operations

Monday – Friday:
9:00 am to 8:30 pm EST
8:00 am to 7:30 pm CST
6:00 am to 5:30 pm PST

Corporate Office
7:00 am to 6:30 pm MST
Credit Verification email
(Please do not use this email to request supplements)
To check the status of a supplement email cvm@advcredit.com
Rescore Express Questions email
Accounting Questions email
Product & Service FAQ

Advantage Credit Staff

Timely and accurate billing is a ‘must have’ in your business and our Accounting team makes this a priority.

Blane Washington
Senior Accountant
720.250.9662
Danny Martinez
Accounting Clerk(Bilingual-Spanish)
720.923.1674
Cristian Claveria
AP Clerk
720.923.1674
Bridget Chaille
AR Supervisor
720.398.5905
Heather Davis
AR Clerk
720.996.0297
Casha Stillman
Accounts Receivable
720.773.4472

The Advantage Credit Administrative Assistants provide the whole company with invaluable resources, we count on them for everything!

Kimberley Markowitz
Administrative Assistant
720.389.0377
Terri Pracht
Administrative Assistant
303.952.7543

The Business Development team focuses on networking and creating strong partnerships with new customers. To contact our group, email us at new@advcredit.com

Patrick Tynan
Vice President of Business Development
303.952.7569
Frank Abatangelo
Regional Sales Director
720.399.6224
Gordon Chin
Division Manager
415.712.0257
Joe Laureanno
Regional Sales Director
720.805.7775
Patty Casburn
Business Development Coordinator
303.952.7539
Christin Hamel
Sales Coordinator
303.952.7561

We take the time to understand your business and goals and align the appropriate services which will help you close more business, increase your closing ratios and, in turn, increase repeat customers. To contact our group, email us at sales@advcredit.com

Kristie Albert
Senior Corporate Account Manager
720.460.2601
Jennifer Almeida
Corporate Account Manager
720.458.1820
Christie Brown
Corporate Account Manager
720.460.2623
Dena Falbo
Corporate Account Manager
720.389.0379
Casey Miller
Corporate Account Manager
720.460.2613
Michael Northcross
Corporate Account Manager
720.923.1687
Andre Roundtree
Corporate Account Manager
303.952.7571

Assist with the initial onboarding of new clients, including training & technical questions.

Remain with the client for the life of the account to assist with any questions on products, specific files, maneuvering through the Advantage Credit website/loan origination software, reissuing to FNMA/FMAC, & training new employees. To contact our group, email us at ccs@advcredit.com

Tara Hrdlicka
Director of Client Services
720.481.3407
Mandi Smith
Assistant Client Care Manager
720.481.3401
Justina Fischer
Assistant Client Care Manager
720.481.3405
Maria Avino
Client Care Support
720.617.1123
Kristina Baca
Client Care Support
720.551.9055
Jackie Battle
Client Care Support
303.952.7521
Crista Blankenship
Client Care Support
720.551.6785
Doreen Callihan
Client Care Support
720.481.3427
Sonya Campbell
Client Care Support
720.282.5725
Mark Coles
Client Care Support
720.481.3417
James Craft
Client Care Support
720.647.8812
Carly Epperson
Client Care Support
720.805.1518
Ashtan Gamez
Client Care Support
720.923.1715
Beth Hagel
Client Care Support
720.477.0797
Sara Hazen
Client Care Support
720.439.6434
Kevin Hixson
Client Care Support
720.465.4111
Jenn Markheim
Client Care Support
720.923.7552
Tara Morrison
Client Care Support
720.439.9167
Angie Nielsen
Client Care Support
720.340.7817
Alejandro Pardo
Client Care Support
303.952.7589
Irene Renz
Client Care Support
720.481.3413
Lisa Rylander
Client Care Support
720.463.3918
Shelby Thacker
Client Care Support
720.674.0424
Larissa Tudor
Client Care Support
720.458.3238
Kelsey Williams
Client Care Support
720.463.3052
Sally Williams
Client Care Support
720.464.9387
Marina Vanalstine
Client Care Support
720.780.7830

Our professional Credit Verification Specialists are extremely knowledgeable about credit, fraud and credit bureau data and are here to assist you. And we help you close loans quickly by corresponding with you via email or phone within hours. To contact our group, email us at creditverification@advcredit.com To inquire about a status or convey concerns please email cvm@advcredit.com

Cheryl Shufelt
Director of Credit Verification
303.952.7559
Cynthia Arrendondo
Credit Verification Manager (Bilingual-Spanish)
720.481.3457
Shelly LaMaster
Credit Verification Manager
720.481.3447
Candice Lassiter
Credit Verification Manager
720.389.0373
Bobbi Piccini-Strong
Credit Verification Manager
303.952.7591
Nicki Rogers
Credit Verification Manager
720.465.6891
Kristina Rothert
Credit Verification Manager
303.952.7563
Katie Williams
Credit Verification Manager
720.481.3437
Marie Brickner
Credit Verification Assistant Manager
303.670.8067
Danielle Callahan
Credit Verification Assistant Manager
720.722.8869
Melissa Erker
Credit Verification Assistant Manager
720.295.1980
Janelle Glenn
Credit Verification Assistant Manager
720.722.8860
Angela Gonzales
Credit Verification Assistant Manager
720.481.3423
Tara McConnell
Credit Verification Assistant Manager
720.409.3957
Dawn Wiesner
Credit Verification Assistant Manager
720.370.2608
Chrisia Byrd
Credit Verification Trainer
720.463.4329
Maria Smith
Credit Verification Specialist Trainer
720.316.0582
Jennifer Alcone
Credit Verification Specialist
720.897.0647
Kara Anderson
Credit Verification Specialist
720.903.2128
Gigi Andueza
Credit Verification Specialist
720.674.0596
Rosa Arista
Credit Verification Specialist
720.647.7652
Jessica Baker
Credit Verification Specialist
720.836.1605
Olga Beagle
Credit Verification Specialist (Bilingual-Spanish)
720.481.3431
Shannon Bell
Credit Verification Specialist
720.481.3465
Laura Blair
Credit Verification Specialist
720.439.9184
Lora Boggs
Credit Verification Specialist
720.440.7593
LaWanda Brooks
Credit Verification Specialist
720.900.4809
Kiara Chavez
Credit Verification Specialist
720.399.6224
Karla Coggins
Credit Verification Specialist
720.923.1622
Melody Figueroa
Credit Verification Specialist
720.330.0447
Kristine Flaton
Credit Verification Specialist
720.463.4051
Melinda Frisbee
Credit Verification Specialist
720.463.4117
Katherine Habina
Credit Verification Specialist
720.330.2631
Jodi Hart
Credit Verification Specialist
720.259.8775
Christin Hewett
Credit Verification Specialist
720.551.6967
Mindy Hilbert
Credit Verification Specialist
720.316.4372
Julia Hollister
Credit Verification Specialist
720.463.3251
Amaryllis Jackson
Credit Verification Specialist
720.647.7624
Kelly Kluth
Credit Verification Specialist
303.952.7557
Katie Lara
Credit Verification Specialist
720.903.2128
Tasha Lewis
Credit Verification Specialist
720.551.6785
Roxanne McDevitt
Credit Verification Specialist
720.306.9121
Raquel McKinnon
Credit Verification Specialist
720.464.1199
Destiny Miller
Credit Verification Specialist
720.545.9094
Melanie Millhausen
Credit Verification Specialist
720.465.1477
Kia Newell
Credit Verification Specialist
720.330.2275
Adriana Palacios
Credit Verification Specialist (Bilingual – Spanish)
720.370.2608
Kadajah Payne
Credit Verification Specialist
720.902.4358
Omar Peralta
Credit Verification Specialist (Bilingual – Spanish)
720.464.9157
Jamie Rajda
Credit Verification Specialist
720.420.1764
Colette Riehl
Credit Verification Specialist
720.441.1861
Larica Robinson
Credit Verification Specialist
720.465.5553
Amanda Sanchez
Credit Verification Specialist
720.440.7640
Irene Sanders
Credit Verification Specialist
303.952.7545
Courtney Saunders
Credit Verification Specialist
720.295.6250
Elizabeth Sigrist
Credit Verification Specialist
720.617.2084
Angela Shouse
Credit Verification Specialist
720.463.4040
Samantha Smith
Credit Verification Specialist
720.909.8891
Sarika Spruell
Credit Verification Specialist
720.506.4219
Jared Tobar
Credit Verification Specialist
720.330.2633
Elizabeth ‘Lizy’ Tollin
Credit Verification Specialist
720.496.1985
Patricia Tovar
Credit Verification Specialist
720.463.3187
Terella Waderker
Credit Verification Specialist
720.617.1915
Nicole Walsh
Credit Verification Specialist
720.734.2755
Justina (Tina) Watchous
Credit Verification Specialist
720.465.1242
Chastity Welch
Credit Verification Specialist
720.863.6027
Kat Willis
Credit Verification Specialist
720.651.9292

Our dedicated Employment and Tax Verification teams reviews all requests and identifies errors prior to submitting them to the IRS to minimize potential rejects. To contact the Employment Verification group, email us at voe@advcredit.com. To contact our Tax Verification group, email us at trv@advcredit.com.

Briana Johnson
Employment and Tax Verification Director
720.481.3467
Kourtnie Cobstill
Manager of Employment Verification
720.651.8384
Kai Fletcher
Assistant Manager of Employment Verification
720.909.8905
Sarai Aguirre
Employment Verification Processor
720.330.9151
Thao Dinh
Employment Verification Processor
720.457.5931
Grant Hoffner
Employment Verification Processor
720.295.3910
Kimberly Markowitz
Employment Verification Processor
720.389.0397
Andrea Mincey
Employment Verification Processor
720.669.4179
Mari Rivas
Employment Verification Processor
720.389.0389
Patrick Tynan Jr.
Employment Verification Processor
720.330.9112
Annette Allen
Tax Verification Specialist
720.460.2611
Desiree Daguiar
Tax Verification Specialist
303.952.7581
Don Unger
President
303.952.7529
Evon Butterworth
Vice President Risk Management
720.389.0387
Gilbert Lansing
Vice President – Financial Analyst
303.952.7531
Lucia Teegarden
Executive Services Administrator
303.952.7521

Effective Human Resources is essential for a happy and healthy company.

Angela Langford
HR Manager
720.739.4560
Lisa Posteraro
HR Recruiter
720.923.2563
Jenise Dalton
Onboarding Specialist/Document Control
720.674.0589
Jeri Sayer
Benefits Specialist
720.306.9497

The Inbound Call Operator team helps to answer phones and questions. We want everyone to be able to reach a live person and not a recording. This team works to make sure that happens!

Lisa Olson
Inbound Call Manager
720.583.7442
Sheilia Angulo
Inbound Call Operator
720.608.3106
Taylor Boice
Inbound Call Operator
720.902.4358
Michelle Carter
Inbound Call Operator
720.282.5765
Eric Fort
Inbound Call Operator
720.907.0389
Gary Jones
Inbound Call Operator
720.729.8834
Jennifer Loudenslager
Inbound Call Operator
720.551.9096
Mirella Karrantza
Inbound Call Operator
720.907.4091
Kelsey Minton
Inbound Call Operator
720.909.8948
Carol Passamonti
Inbound Call Operator
720.909.8868
Robin Reid
Inbound Call Operator
720.282.5772
Christy Schiller
Inbound Call Operator
720.617.1523

We take the time to understand your business and goals and align the appropriate services which will help you close more business, increase your closing ratios and, in turn, increase repeat customers. To contact our group, email us at marketing@advcredit.com

Rachel Dell
Director of Marketing
720.389.0381

The Monitoring Advantage support team delivers high client retention rates and mitigates our Client’s financial risk due to Early Pay Off penalties. They will customize a solution that best fits your operation and optimizes your ROI. To contact our group, email us at monitoringadvantage@advcredit.com

Ashley Lansing
Monitoring Advantage Supervisor
303.952.7565
Patty Shemel
Monitoring Advantage Assistant
720.481.3439

We understand technology is an integral part in originating, closing and servicing mortgage loans in today’s market. The Mortgage Solutions Team is committed to providing you with the resources and integrations you need to be successful.

Jinger Lee
Director, Mortgage Solutions
720.457.5619
Kyra Wylie
Mortgage Solutions Specialist
720.900.4186

Good Systems Support and Tech Support keep us compliant and secure. Our IT Team only works with ACI internal systems, they do not have anything to do with any customer facing programs/LOS/POS systems.

Systems Support Team

Maggie Maes
Director of Corporate Development & Training
720.663.9784
Jeff Davis
Salesforce Administrator Developer
720.996.0441

IT Team

John McCloskey
Chief IT/Security Officer
Jim Arter
IT Support Manager
Jacob Fletcher
IT Helpdesk Support
Ken Keller
IT Desktop Support

You have so much to know in this industry and our dedicated Rescoring Team will assist you with utilizing our rescoring tools. They will consult with you on how to utilize our rescoring tools to increase your closing ratios. To contact our group, email us at rescoreexpress@advcredit.com

Mindy Leisure
Director of Rescoring Services
303.952.7541
Jewell Fisher
Assistant Rescore Manager
303.952.7585
Cathy Clark
Rescore Express Specialist
303.376.9756
Brenda Eldredge
Rescore Express Specialist
720.388.8712
Mary Fleming
Rescore Express Specialist
720.481.3411
Michele Fricano
Rescore Express Specialist
303.952.7519
Tricia Gesler
Rescore Express Specialist
720.481.3453
Bobbie Katz
Rescore Express Specialist
720.389.0375
Peggy Lee
Rescore Express Specialist
303.952.7593
Amy Penninger
Rescore Express Specialist
720.507.2097
Donna (DJ) Rose
Rescore Express Specialist
720.481.3421
Yvette Tarantola
Rescore Express Specialist
720.330.3180
Paul Tavares
Rescore Express Specialist
720.551.8467
Kendra Thompson
Rescore Express Specilalist
720.674.0425
Monica Tucker
Rescore Express Specialist
720.398.5446

The Risk Management team is comprised of skilled compliance and quality control professionals, responsible for thoroughly vetting and onboarding all prospective new member clients, as well as supporting regulatory and Bureau compliance across all of Advantage Credit.  Our specialists assist our end user clients in multiple, valuable ways, including providing Vendor Due Diligence support, communicating Bureau end-user requirements, and providing ongoing Bureau-mandated client auditing, monitoring, and feedback.  These critical functions support our members’ compliance with Bureau requirements related to the use of consumer reports, as well as with federal regulations such as the FCRA, FACTA, and GLBA.   Reach one of our available Compliance Specialists Monday through Friday 7:30 to 6 pm Mountain by calling 303-670-7993, option 5.

Consumers who have questions about an inquiry on their report or related to submitting a dispute should check out our Credit Disputes section HERE for additional information.

Risk Management

Evon Butterworth
VP Risk Management
720.389.0387
Kasey Williams
Risk Management Clerk
(On Phone Queue) 720.736.7424

Compliance

Christie Casuga-Nguyen
Manager, Compliance Division
720.481.3409
David Laxamana
Assistant Manager, Compliance Division
720.763.9023
Beth Booth
Compliance Specialist, Team Lead
720.481.3425

New Membership Onboarding (NMO)

Marjani Abdul-Ghani
Compliance Specialist
(No Queue Calls) 720.617.2162
Julie Duffner
Compliance Specialist
(No Queue Calls) 720.836.1469
Katina Hurst
Compliance Specialist
(No Queue Calls) 720.463.3117
Genelle Naylor
Compliance Specialist
(No Queue Calls) 720.463.3628

Monitoring, Annual Client Review (MACR)

Dan Becker
Compliance Specialist
(On Phone Queue) 720.389.0383
Kimberly Buettgenbach
Compliance Specialist
(On Phone Queue) 303.952.7567
Tanya Calhoun
Compliance Specialist
(On Phone Queue) 720.463.3489
Lorraine Hadley
Compliance Specialist
(On Phone Queue) 720.463.3356
Misty Jamison
Compliance Specialist
(On Phone Queue) 720.617.2617
Destiny Miller
Compliance Specialist
(On Phone Queue) 720.545.9094
Mandy Roberts
Compliance Specialist
(On Phone Queue) 720.551.6967

Quality Control: Credit Verification

Christa Hodges
Manager, CV, QC Division
720.460.2605
Michelle Montano
CVS Sr. Auditor/QA Specialist
303.952.7517
Martha Blackwell
Internal Auditor – CV (Bilingual-Spanish)
720.460.2621
Elena Russell
Internal Auditor – CV
720.481.3419
Tina Wilson
Internal Auditor – CV
720.481.3445

Internal Support

Sylvia Humphrey
Internal Compliance Support Specialist Sr.
Internal Only: Ext. 7749
Ann Hofstetter
Internal Compliance Support Specialist
Internal Only: Ext. 7760
Lori Gillmore
Membership Onboarding Auditor
Internal Only: Ext. 7527
Cindy Kuzara
Consumer Compliance Analyst
Internal Only: Ext. 7902
Kris Moore
Consumer Compliance Analyst
Internal Only: Ext. 7549

Vendor Due Diligence

Casandra Butcher
Vendor Due Diligence Specialist
(On Phone Queue) 720.551.9022