Advantage Credit Staff

Timely and accurate billing is a ‘must have’ in your business and our Accounting team makes this a priority.

The Advantage Credit Administrative Assistants provide the whole company with invaluable resources, we count on them for everything!

The Business Development team focuses on networking and creating strong partnerships with new customers. To contact our group, email us at bizdev@advcredit.com

We take the time to understand your business and goals and align the appropriate services which will help you close more business, increase your closing ratios and, in turn, increase repeat customers. To contact our group, email us at sales@advcredit.com

Assist with the initial onboarding of new clients, including training & technical questions.

Remain with the client for the life of the account to assist with any questions on products, specific files, maneuvering through the Advantage Credit website/loan origination software, reissuing to FNMA/FMAC, & training new employees. To contact our group, email us at ccs@advcredit.com

Products/New Account Setup

Transition Team

Our professional Credit Verification Specialists are extremely knowledgeable about credit, fraud and credit bureau data and are here to assist you. And we help you close loans quickly by corresponding with you via email or phone within hours. To contact our group, email us at creditverification@advcredit.com To inquire about a status or convey concerns please email cvm@advcredit.com

The Customer Engagement team is the “Best in the Business!” Our goal is that every caller reaches a live person, always receiving the best customer service each and every time!

Outbound Customer Engagement

Our dedicated Employment and Tax Verification teams reviews all requests and identifies errors prior to submitting them to the IRS to minimize potential rejects. To contact the Employment Verification group, email us at voe@advcredit.com. To contact our Tax Verification group, email us at trv@advcredit.com.

Effective Human Resources is essential for a happy and healthy company.

The Internal Audit & Quality Assurance department works to ensure supplement files are completed following the policies and processes of a department, the company, and applicable regulatory agencies. The audits provide valuable insight into an employee’s efficiency, accuracy, and adherence to company policies. Audits are currently being completed for the production departments, specifically the Credit Verification department of Advantage Credit.

We take the time to understand your business and goals and align the appropriate services which will help you close more business, increase your closing ratios and, in turn, increase repeat customers. To contact our group, email us at marketing@advcredit.com

The Monitoring Advantage support team delivers high client retention rates and mitigates our Client’s financial risk due to Early Pay Off penalties. They will customize a solution that best fits your operation and optimizes your ROI. To contact our group, email us at monitoringadvantage@advcredit.com

We understand technology is an integral part in originating, closing and servicing mortgage loans in today’s market. The Mortgage Solutions Team is committed to providing you with the resources and integrations you need to be successful.

Good Systems Support and Tech Support keep us compliant and secure. Our IT Team only works with ACI internal systems, they do not have anything to do with any customer facing programs/LOS/POS systems.

Systems Support Team

IT Team

You have so much to know in this industry and our dedicated Rescoring Team will assist you with utilizing our rescoring tools. They will consult with you on how to utilize our rescoring tools to increase your closing ratios. To contact our group, email us at rescoreexpress@advcredit.com

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The Risk Management team is comprised of skilled compliance and quality control professionals, responsible for thoroughly vetting and onboarding all prospective new member clients, as well as supporting regulatory and Bureau compliance across all of Advantage Credit.  Our specialists assist our end user clients in multiple, valuable ways, including providing Vendor Due Diligence support, communicating Bureau end-user requirements, and providing ongoing Bureau-mandated client auditing, monitoring, and feedback.  These critical functions support our members’ compliance with Bureau requirements related to the use of consumer reports, as well as with federal regulations such as the FCRA, FACTA, and GLBA.   Reach one of our available Compliance Specialists Monday through Friday 7:30 to 6 pm Mountain by calling 303-670-7993, option 5.

Consumers who have questions about an inquiry on their report or related to submitting a dispute should check out our Credit Disputes section HERE for additional information.

Risk Management

Compliance

New Membership Onboarding (NMO)

Monitoring, Annual Client Review (MACR)

Internal Support